Recall Alert

You can check for open recalls by entering your Vehicle Identification Number (VIN) on the official Acura recall lookup tool or by contacting Ball Acura directly. Our team can quickly verify if your vehicle is affected and guide you on next steps.

Yes, recall-related repairs are performed at no cost to you. Acura covers the cost of parts and labor for all approved recall services, ensuring your vehicle is safe and up to standard.

Scheduling your recall service is easy. You can book an appointment online through our service scheduler or contact our service team directly. We’ll help you find a time that fits your schedule.

Repair times vary depending on the type of recall and parts availability. Some services can be completed in under an hour, while others may take longer. Our team will provide an accurate estimate when you schedule your appointment.

It depends on the nature of the recall. Some recalls are precautionary, while others may impact safety. We recommend contacting Ball Acura as soon as possible so we can advise you and schedule service if needed.

Yes, Acura will typically send a recall notice by mail to the vehicle’s registered owner. However, if you’ve recently moved or purchased a pre-owned vehicle, it’s a good idea to check for recalls manually.

While walk-ins may be accepted, we strongly recommend scheduling an appointment to ensure parts availability and minimize wait times. This helps us provide you with faster, more efficient service.

Yes, we can perform recall repairs on eligible Acura vehicles regardless of age, as long as the recall is still active. Our certified technicians are trained to handle both newer and older models.

Please bring your driver’s license and your vehicle. While not always required, having your VIN or recall notice can help speed up the process.

Loaner vehicles may be available depending on the recall type and repair time. Contact our service team in advance to check availability and make arrangements.